We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size is according to the size grid
slightly on the small side, despite ordering a size up
Girlfriend said that this was far better than the other one she paid triple the cost for
Got everything right and well packed, excellent store.
Not really a fan of the zipper by the butt only because it’s very fragile and came off easily, overall onesie is soft…the front has spaced out buttons not a zipper. I had no communication with the store,it wasn’t necessary.
O produto é igual o da foto, amamos
Es muy bonito. Lo único la talla XL la parte del gorro un poco justa, los dientes del muñeco quedan muy hacia atrás. Sería más bonito si fuese un poco más largo
It came in time. In the photo there are sneakers, in fact they are not. The seams are even, the color is pleasant, to the touch plush, very gentle. Thank you, I'm happy with the purchase.
Chulisimo, very good material and very well done. I liked it very much.
If you measure 1 '80cm take xl If you measure 1 '60cm take L The very good genre Shipping a week earlier Everything great
Thank you well everything very happy
Very decent suit. Threads do not stick out, Lightning works. My daughter really liked.
Very good quality.
You have to always get a size above what they indicate.
Fits a bit small compared to the referenced sizes, but incredibly soft, easy to get on and off, and practical with the small zipper on the bum! Great product
'm very satisfied
very good.excellent fabric❤️
I'm a UK size 10 and could of got away with a M/L but i wanted them to be huge
It came to me in a week sent very fast and nice pajamas
The article is just like the photo, I love them, they're for papa no3l,X that I don't put them up, but they're a show, spectacular speed thanks
Es suave esta muy bien tardo un poco en llegar bastante contenta
The material is very pleasant, very soft, took the size 178/188, the growth of 189 for this is a little short, but the purchase is very satisfied, I recommend the store to all friends
Very cool onesie have the with the blue colored ordered for me and my girlfriend I hope the onesie like your
All Hood
Sorry not comes with Slipper