We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool! Quality Horo. In my 39 Russian took them 41 size, focusing on the size table of the store. The length of the foot in the changing 25,5 cm. You can probably take 40. But I do not regret it all the same, insert my orthopedic insole and will be super!
Light shoes. Correct size. Hope they're durable. Seller communicates.
Кроссовки супер, размер совпадает ношу 41 и заказывала тоже 41, нигде не жмут. Мне очень нравится спасибо
Sneakers came together with another product in one parcel, received at the post office. With the size guessed, approached the length of the foot 25,5 cm, perfectly sat down. Very light and comfortable. Shipping fast. Thanks to store for good item and fast delivery. I recommend definitely.
Crosses bomb for 903 руб super soft and light, leg comfortable. I'll see how they behave in sock, but in the meantime I put 5
Simple white sneaker. Very easy. I 've usually size ordered 39 and 40. You a bit big, but still good. Fast shipping to Germany.
Bardzo lekkie, rozmiarówka normalna, jestem zadowolona z zakupu.
Very light, comfortable, excellent sneakers. Matches as in the photo
In my Ukrainian 41 took the size 42. Just perfectly sat down
The size is just what the doctor prescribed, Legend such, bought, for sports. kstat wear 39 size, and took 40, so measure necessarily the foot. come quickly. I will test them, I hope they will last longer.
Без брака, очень лёгкие, немного есть запах.
It is beautiful to wear casually and also to train.
Sneakers are super. Light, comfortable. The quality is excellent, the price too. Delivery pleases more than ever ..
All right, arrived 15 days before the estimated date
Arrived very quickly, very light and comfortable and great price. Some grip too.
Liked, comfortable, beautiful, ordered 2 sizes more, came just. Made well, without glue, thread and smell. Came quickly, Weeks 3 went
Shipping fast. Look good. Weightless, sewn normally-mesh, for the summer will be what you need.
Beautiful, neat, you need to take a larger size, thanks to the store!
I really liked it! For every day perfectly fit (I ordered for work as I work standing half a day) very light and comfortable. The truth 38 size was a little too small, although I always wore 38 size. But I will order more but already 39 :) came quickly 3 weeks before the USA. With the store did not communicate because there was no need.
Sneakers ordered 11.11 for mom. She's going to the garden. Came for 1,5 weeks to Ivanovo delivery DPD. There is almost no smell from them. Stitched and glued well in appearance. Slightly did not like the sole, it seemed not very comfortable. I ordered earlier similar, the sole seemed to bend better than those. In any case, for your money-an excellent option (cost 550₽ due to the small size). If that's bad, I'll add a tip.
llegó en 5 días, la calidad buenísima y super cómodos no hacen daño, la talla perfecta.
For the summer is very light, it's good to wash, breathe, the leg is like a slipper! I will repurchase the second time just the color was another gray-pink but these are just delight! Thank you for the goods and pleasure.
On rosemir 24,5 took 39. Rosemirna city of Virna, the smell is empty, the light of the water for an hour is rubbed with a drink.
Очень лёгкие, совсем не весомые, я думаю продавятся быстро, лента на пятке немного криво пришита, пришли на почтовое отделение, довольно быстро
They're super light, I 'd already bought the cool white ones. Thank you for your speed