We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful
Shipping is moderately fast; it took 2 and a half weeks. The dress is heavier than I thought because the material is very nice and thick. The fabric is nice a stretchy so it can snatch a waistline. I am normally a Small and this time i got an Extra Small and it fits pretty well. The dress is very nice and makes you look very skinny if you wear it with shapewear. The dress is kind of long tho, it goes a little past the knees.The red I got is a deep true red, I am very satisfied!!
Very beautiful dress, I love
The quality is amazing and the store is perfect
Very beautiful
perfect
Great dress! Good quality
Excellent I love it, very good construction, it's perfect, I recommend it to 100%
The dress is beautiful really wooow. I really recommend the store and the product also, so just start to order, don't think anymore (I orderd M,but usually I am wearing S. This fits perfectly)
Girls, the dress is chic, take not want, the quality is chic, it just sits a bomb, it came quickly... in general I recommend
Gorgeous dress. Absolutely awsome. Comply with the photo. I measure 165 cm and weighs 57 K. I Have caught a S but commanderai another in size M car I practice dancing latinse and will be more comfortable for dancing
Beautiful dress. Exactly like the pictures and the description. It arrived in 2-3 weeks to Canada. Was packaged in a plastic bag. It had no bad smell. No loose threads, the zipper works smoothly. I usually wear S-M, size 6 US; ordered M and it fits perfectly. It has a bit of stretch to it, it is very comfortable. Nicely emphasizes curves. I will have to adjust the straps a bit, because they are a bit long for me, but that's not a big deal. Be weary though if you are bigger in the chest area. My cup size is B, much bigger than that might pop out a bit haha. It says dry clean only, however I machine washed it on gentle cycle without a problem. I definitely recommend it.
Loved the dress very beautiful and good fabric
Hermoe I charm I know fit my body
As always, excellent quality. I order 3 dress. As in the photo.
Bello. Good quality and fast shipping
Beautiful! 5’4 height and 125 pounds. Size was good. Straps are a little long but overall good quality and good fit
Super
nice
Absolutely gorgeous dress! Looks just like the photos.
Gorgeous as the white and red bordeaux already controlled;
Is elastic But does not stretch much like others similar dresses to buy
Wholeheartedly recommend❤️❤️❤️
Dress of excellent quality, color match
Excellent quality, I highly recommend