We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works, thank you, I recommend the store, there are 2 nozzles for the adult and child, and the 3rd nozzle cone, convenient
Received item as described. Works perfectly. Would recommend.
doesn’t make a bunch of noise and it is very effective i live this device …
Seller recommend. The machine works smoothly.
very nice thanks this is good for my mild ashma
Fast Shipping . great product. Thank you
Very good. Can't Hear machine as is included. When sleep can be turned. AND baby is not waking
Very high quality nebulizer! The child appreciated and really mad! In the kit two masks, small for children years to 3-5, the second more, as well as for the throat nozzle. Its money costs and nothing is spilled from the tank.
Thank you!!
Got everything right and early, surely buy again.
Arrived quickly and all works as it should. Quality item. Very happy.
Just what I expected. Unit works well. Very good instruction booklet!
Very slow shipping and processing.
Karobochka in a terrible state, but the device works, the parcel was untracked
Everything was super! Got good! I'll check it out! Seller recommend! I'll still order...
Sehr schneller Versand und gute Qualität
Producto muy bueno y de buena calidad
Very beautiful and practical this is the second order ordered by packaging is airtight and safe
Very good nebulizer. exactly what I expected.
Works well with two speeds and comes without battery
As expected. thank you!
It arrived very quickly and works great. Very satisfied.
The order came to Volgograd in 9 days. Packed well, in a box. Everything is whole, powered by batteries and from the network. A good and convenient small inhaler, for a child just right. You can also adult.
جميل جداً وبخاره قوي
Very satisfied with the purchase. Good inhaler.