We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good
Perfect!! As described
I like the product
This very well are comfortable
Zamovlennia came to ukrpotta for 36 dnev! Good packing, reception! Masks are good,, buve a small smell, ale розвіявся! Rosemiru, go! Pogano, with no night characteristics and at the top is not able to get through! Ale for the Taku of the reception, Duge is not driven! I recommend the store and the store!
They're pretty good for the price. The best thing is to add salvaslip to improve protection. It's foam rubber. 4 weeks to arrive in Spain
Seller very cooperative thank you so much
good product but very soft
I loved them, very good ones, I thought they were very fragile, but no. They are comfortable to put and use
comfortable and easy to wear
It's been a long time. The size is small, for adults it will not be enough
the description is right but the product won’t last long after 1week using it the ear hoop is broken and now mask is useless don’t waste your money in this product
Masks are good but very weak. There are straps after 14 days. Come quickly.
That's right. I'm very late but it's understandable because of the situation. The bad thing that got dirty. Otherwise I haven't tried it, it seems right. They're big size, they're not worth kids. I also don't know if they're good for dust or virus protection.
Good masks, but then the smell of sperm
Very comfortable
Arrived and enjoyed Fit well
Perfect very soft
Corresponds to the description. On the photo picture on two sides
Shipment received late due to covid19 They are as described by the advertisement, good smell, individual packaging, they adjust very well and no pain in the ears
Masks according to description. Soft, velvety touch, fine sponge. For the coronavirus little protection because you blow and turn off the burner flame. According to the ones they protect, they must not turn it off. It took me a while to receive the package over a month and a half on the subject of the pandemic. Everything else is right. You don't have to put filter on. But you can put a protective-slip for virus security. Greetings!
The material is not cotton. It doesn't fit the nose area, which makes the air come out and tarnish the glasses
It looks just like in the picture.The material is like a foam and it has smell . It looks good but when you put it on the smell is too strong .Rest all good .
Nice products, Well packing, packed safely, Reasonable price.
Finaly, got them