We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AAA+++
very good packing.
Very good article, although it should bring more powders, comes a very small envelope. Getting out of that mi i pega perferto
Came extremely securely packed in a simple package and a blown plastic. Fly Trap is light, quiet. Works. Suddenly-it really helps: it seemed that a couple of flies flew into the house to wait for the autumn-winter, thanks to the fly trap it turned out that they were more than, and Bait is a common bone flour, do not say that it is quite fragrant. The purchase is happy with even a cat: I liked to sit and look at the rotating cover
Corresponds to the description, we will try as Is working
Product corresponds to the store I recommend
Very very good
The goods came quickly. The packaging pleasantly surprised-as safely packed as possible, because all the same the product is quite fragile. To the store respect, I recommend.
Delivered quickly, the packing is excellent, The Fly Trap is cool. At first the flies rolled on it like a carousel and domestic laughed-mom bought another something, but then the flies began to catch-it's amazing
The product corresponds to the description, the drive works, in the case has not yet checked, it's already cold...
Fast delivery The product looks good and has not yet been activated
I don't know how it works. There are no flies in the house yet. I came very quickly.
good one thank you
Works only from the outlet, full of disappointment.
No idea whether German flying smarter but are at US does not so super
Work. The hardest part is to attract mosquitos
This object does not load. It must be connected to mains for it to work.
Nunca llegó pero no hubo problema con la devolución del dinero. No conseguí hablar con el vendedor.
It works very well.
It all came whole, it works, but while the flies were running out... now until next year.
Third I ask works very well. And the very good store
Still don't know how it works, but it came super well time
a llegado muy bien, aún no la he probado
There were three flies, the norms of the topic, it is necessary to spray the bait with water
Works with a light creak and clicking. Tried on flies-do not sit down and do not catch. Just lying.