We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2. Wrap your hair with the hanging part of the towel
3. Pull up the secure loop across your head and fix it under the secure button.
Вернули деньги , заказ не пришёл
Still not used but looks good and is very soft.
Muy padre tal cual esta en la imágen
good
Too thin to dry
Conform to the description
Very small
Very long went the goods. The color is more pale. But all the rules
Lack a little thickness
Nice towels. Delivery fast
It came quickly, the color is pleasant, the efficiency is average
Does not match the photo: small and the color is much paler. On a large head and long thick hair will not fit
Super I like very good quality
ok igual que la imagen muy rápido envio
I loved the product, as described, but it looks good quality and arrived in less time than expected. Recommended!
Very good I recommend, thank you store
Very convenient. The quality is excellent.
I made an order on September 4 came on November 15.
ok
Did not come, opened a dispute, the money was returned
Long was Delivery (Sakhalin)
Llegó mi paquete más rápido de lo que esperaba, la calidad del producto es excelente que definitivamente lo recomiendo y si lo volvería a comprar porque el vendedor es muy amable y es una tienda seria y honesta
The order was not delivered, the dispute returned the money. Thank you.
igual que la foto
Towel such as description, if you have very long hair it is better to look for it bigger. I'm doing perfect.