We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Walked for a long time, 74 days to Yekaterinburg. Packed of course were just in a bag, as the case did not crack-God knows, but they came forward. Very thin, pleasant to the touch, as in the photo, I'll stretch and take it to the hospital
Very good, good adaptation baby. No smell and is little as I wanted
Come in six weeks. Lie in a transparent box. Thin silicone, they have almost no sense. No smell. THE nipples stick properly. Not really tried, not yet born
Excellent Product, recommend
It was sent on time but it took more than two months to arrive, there was never any communication from the store, only extended delivery times
Excellent quality and product
Nice
Super! Come!
It came quickly, in a month. Packed perfectly, the quality is also good, but they are too big, I do not know what nipples...)
The goods came on the last day, but it's good that at all came. Lining in the case. In appearance there are no complaints. In operation have not yet tried.
ordered those for my second baby. Those protectors worked very well with my first. Can be easily washed on the top rack of the dishwasher.
Bn
Nice! Soft and fits easily.
comes in a case ..just as described
Cool shape
good
All as in the photo, thin
The order came for a month. Came in the package, the silicone to the touch is soft, I think it will be easy to attach. The nipple itself is the size of its own.
Corresponds to the description, but in fact did not try.
The shipping was fairly quickly. The product itself good looks, smells normal and is smoothly. It sits in a beautiful bewaardoosje. I got him have not used because the baby not yet there is.
It came in a month in Ivanovo. I took it for the future. Soft, tender. XS what nipples you need to have, so that it was "at the time"))) just as Xs as in fact to use, so that there was a vacuum, T. to the nipple and halo is not attached. As in old children's toys-lick and "glue")))
Good yakyst. no smell. Garno packed. store recommend.
Very soft, have yet to use them. Good quality and relatively fast shipping
Did not try in the case
Does everyone come as if half-cut?