We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing beautiful color, 1 layer is opaque enough to cover. Hightly recommend.
Odlični! Zelo Lepo pakirani, dostava dokaj Hitra glede for trenutno situacijo (COVID-19). Kvaliteto testiram in javim
more brown than purple/gray
Kvalita Jak vždy
Lucky like))) I order not the first time... I recommend the store, well done! As a gift, the base and top were sent.
I recommend the store))) Well done!!! Lucky I order not the first time, like))) as a gift, the base and top were sent)))
Super nice all
A little worse than black. Divorce lies down, in 3 layers painted and still sequins covered on top, as seen
Okay so shipping time being 10 weeks is main reason for star removal. Even in pandemic times over two months arrival time is way too long.. Polish was securely packed in padded envelope with additional cushioning, so reached my local post office undamaged. Color is like expected and dense. As shown in pictures 2 layers are enough for full coverage. Somehow not the greatest fan of Venalisa brand in general. Will use this color, but probably would not buy from this particular store again!
For the first time I ordered lucky of this company. The coating is dense. On type 2 layers. In my little weak lamp, it's been listening for a long time-2 minutes at least. The color of the bottle fairly accurately transmits the color of the gel varnish.
Delivered in 1.5 months. Packed well, nothing leaked. Lucky dense, thick.
very fast delivery. great product
It's been a month and a half. Colors match. Beautiful. Bubbles are full. Packed well.
The flower garden is thick, perfectly pigmented. Beet this color, with a micro shimmer of blue and pink color, completely coincides with the site. Went to Tyumen 1.5 months. Fullness on the shoulders.
Incomplete
Excellent varnishes, everything came quickly, nothing spilled, packed very well, thank you
Lucky super, I bought the entire palette, and now I'm only bothering what ends, and in sock and in demand for Shades
Very good gel varnishes. Nothing is worse than dear people. Recommend. Took sdek straight home. Ordered 11/11, and delivered 27/12. Perfect
Lacquer super for the first impressions, looked at what looks like on the type like not bad. I will add a review with a photo when I make nails using this color
OK
Cool gel varnishes! only long goes.
The goods did not come but the money was returned thanks
Very satisfied, everything is super packed. Fast shipping. I will order more. Thank you store
Super!
Delivered home, which is very nice. Great Varnish!