We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
낱 dog with vacuum packaging, four key won't took days paper drawings make you satisfied by the IED slightly smell or four can use alcohol disinfection, would be as is the idea the
Not traceable and package never received
Shipping fast so great but some thin and some smelly four yo
High quality of the goods! Very fast delivery of the goods!!! Packing - super! To all I recommend the store and the goods!!!
All ok. .. Arrived in one month in Italy
Product is as shown and writen. Happy and pleasant for the purchase.
Arrived.!
There is a smell... and so well done sender.
I got it in two weeks. It so good.
Think quicker has been negative. The state also good,
Geros✨
Masks are normal, will go.
Fast shipping kindly thanx
Thank you very much!
thanks to this store who sent me masks in this crisis time. even with a little gift. im so grateful. thank you!!!
Ordered 3pcs of sponge masks. Arrived individually wrapped in plastics packaging. Cheap but wear 2 at a time to increase protection.
Took 2 months to get but worth it. Whenever I talked with the store, he answered. Like the quality. Is according to the pictures and buy other. Recommend the seller.
100%%% polecam
vaziavo 5 savaites
Masks are none, I can cut the same house, and in general the description corresponds, so I can not significantly lower the rating. Just the quality is really not very. It's almost transparent. But sent quickly, in a day. It came weeks for 2 maximum to Moscow, very fast delivery.
מצויין
Perfecto
Delivery 3 weeks
In Kharkov, the parcel was 5 weeks, 10 PCs masochek, all in one package, in appearance, good quality, later I will add a review, I recommend!)
A bit thinner EE smell some I write more but in four key