We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful. Perfect as described.
Reciting it looks very good quality
23 days and in St. Petersburg.
Year-old bomb class priykhav tsyliy for 17 days priyshov Duje shvidko I'm satisfied
Excellent watch. Delivery to Bashkiria less than a month. Everything works.
заебца
It looks beautiful. Then let's see
The clock came in 20 days. Everything works, whole. Thanks to the store.
Everything is super! cool watches in all categories! I advise!
The clock is cool. zakz is happy.
Watch did not receive money returned
The goods came very quickly, about 2 weeks in Moscow, according to the photo as seen without damage, everything in the film, and in working order. Thanks to the store.
The minute hand hangs-this is an indicator of clearly bad Assembly
Arrived all ok very good plan to buy more
Come on, cool and cool. Yakyst is hopeless! Duge of enchantment! Delivery menche city!
I brought the parcel to work. Thank you store. In the settings, I have not figured out yet, but I think I will figure it out.!!!
Very conscientious operative store ..!!! I use its services for the second time-sends promptly, comes quickly... ordered from another seller hours a month earlier-those have not yet reached, and from this seller the second time comes quickly and without complaints...
Very good
The parcel was received intact. Thank you very much to store for the goods and fast delivery. The product corresponds to the description. Thank you!
I think that their money is worth, of course we'll see how much will live. What is interesting, the bezel turned out to be a worker, which surprised. Bracelet bolshevat but this is not a problem. Went for a very long time, but it is a merit of "mail of Russia", and so I think you can recommend the store. Make discounts or gifts to your supporters and buyers, Russians love free!)
The parcel was a month. The store is sociable, but sent for a very long time. Description corresponds. But the quality is not on top ((. The seconds arrow does not match the clock notches. Also shifted minute black dial in relation to the main. Very clearly visible for 6 hours. It's up to you...
Yes all norms
All Super!!!!! I order the second time!!!! It's okay.
The clock came in 25 days to the Voronezh region. Good, hard box, you can give. Heavy. Collected qualitatively. Nice to look and hold in your hands. Look just great. The digital dial has a stopwatch, clock, date and alarm clock. A strap with a margin even on my big wrist, I will remove the link. On the screen is glass, not plastic. I recommend.
Settings need to look on the Internet. When setting the year, be careful, there is a circular menu, if you jump, you will have 1000 years flipping.