We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 18.12.19 received 20.01.20. The packaging was cracked, in one place even broken, inside everything is intact. I order third such watches, before they were in an iron branded box, and now in a cardboard.
Excellent watch for this money. Housing Most likely they will. Bezel for some reason is not tightly fixed, fingers move relative to the body
Good workmanship and perfectly matching the description. IT arrived in twenty days in a sturdy packaging.
Watch of good quality.
Great product recommend
Top!!!
great product!recommend!
Great!
Ordered on February 20, received on March 13. the watch is bombesnye! the husband is delighted. With the settings versed the method of "Pumpkin". it turned out! my husband has a narrow wrist, so they removed 2 links. How it looks in the photo.
All works delivery fast chedek
beautifull piece , i like it . so decent and came in a box , with 12 months guarantee . thanks supplier i recommend .
Great.
The clock looks good, the shower check passed, the luminous numbers could be brighter delivery from Russia very long
Excellent watch. I had one for 6 years and broke glass. Ordered this one and tested. Water resistant and high quality. Highly recommend.
Very fast! Thank you! February 27 ordered, March 12 received. The watch is good, I already have such in 2013 took, still work.
(Jejep) Hi. Has reached my product address in 16 days everything is as shown. A model I bought seven years ago still stands in my house. I wish it wasn't a little thick. The steel quality is always good, but I wish they could use a little more special or mesh belt. I loved the smooth, corner-free, protruding structure of the watch's newly designed buttons. In general, anyway. I recommend good and nice watch. I thank the store. Good day, good work. I will gladly reply if you have questions. Instagram/recepyeyin
The watch corresponds to the description.
The goods came intact, the watch is working, although the packaging is very weak and damaged during transportation, but apparently the watch saved the fact that they are in a strong box. Thank you very much to the store. Was always very responsive, the imitations are only positive. Work hours, their accuracy, etc. I'll add later.
It's all right, only the watch is incredibly thick.
The watch is beautiful, look great, everything works, glows, all the time cut off on the way, to Omsk went 20 days, thanks to the store for sociability, all it recommend sent the watch seller on the day of order, customize easily
I liked the clock. Seller recommend. The store is sociable and responsible.
Thank you store!!! Came for 7 days!! Beautiful!!! I took it for a gift. Really liked!!! Everything, as in the description!
The clock liked, match the description.
very nice, thanks :)
I'm very satisfied