We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good, they are exactly as described. I recommend. thank you store
Exactly the same as in the description. It can fix with both the WHO with the screws provided. I have used the stickers and work all very well.
Very good. Strong neodimium magnet. Not glued very vell so it comes out sometimes so I have glued mine.
It's as described. I hope it works. It came complete and in good condition. I recommend the store. Thanks.
Product same as description.
Everything is perfect. Greetings from Lanzarote
Долгая доставка, больше месяца в Пензу. Дополнительно положили 4 самореза.
Very wonderful and happy product and I will order again
Fast shipping very thank you very much
A pretty little magnet, strong and thin. I needed that on my locker so that the cat wouldn't open the door. I did not communicate with the store, but I'll order a couple more
Quality look good not install yet .
I recommend, it really holds
Fast shipping cheap price really terrific
It feels good material, and if it has strength in magneto.
Strong Magnet
Everything in perfect order, thank you very much !! I can recommend the store !!
Thank you very much received, did not check!!!
It came quickly. I did. Works. Recommend.
Магнитные защелки прибыли за три недели, описание соответствует, всё норм
The magnet is good, as it will be on the doors I do not know yet, but the soupeo is caught together
Descripción exacta.
Everything came fast enough. The packing is neat and compact. The quality is good and the magnet is strong enough. For the door came up perfectly. Recommend.
It came quickly, the description corresponds, the quality is normal for its money, the magnetic is good, the equipment in the photo.
Great thing.
좋아요~