We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Linda
The order was delivered within a month to the SBER. At 158-95-105 weight 72 kg is tugovato, but conformed, stretch badly. Jeans are good. Thank you.
Cool fabric. As in the photo. Size in size. Advise
Джинсы понравились, единственное цвет смотрится как выстиранный, на обхват талии 72 и обхват бёдер 100 размер L сел свободно, можно было заказать на размер меньше, так как джинсы хорошо тянутся, на рост 166 длина нормальная, не короткие
Jeans came in time. Very good stretch. I do not advise you to take a larger size. I did not communicate with the store. Came in time
I like them a lot and they look great. I'm sure I'll ask for more.
Like good jeans. They sat down well, but I would like them to be more free. Probably with the size did not guess.
Very not bad quality, sat perfectly, purchase is happy!
I take the second time. On ot-98, ob-116, XXL. good stretch, but do not stretch and do not blame. Fast shipping. I recommend both the product and the store.
Everything is super, it's time to fire in them, in real life better of course, my parameters are height 167, weight 58-57 took M and shorter if I took S S S S even though they stretch. Delivery is fast, savings logistics.
Jean muy bonito. Cambia un poco el color es más claro, pero de buena calidad. Talla S, adecuada.
Jeans really liked On ob100 ot65 and height 165 size L-generally excellent Good stretch, do not press anywhere Purchase is satisfied, thank you!
Delivery month, the quality is very good, on the hips 106 cm. Well, you can even order densely! Thank you!
Super
Действительно хорошо тянутся, на бедра 100см и талию 75 подошёл размер М. Цвет vintage blue красивый. Отсутствие карманов и кокетки сзади - ну, на любителя. Мне кажется, с карманами джинсы выглядят интересней, но при ощутимой разнице между окружностью талии и бедер большая вытачка делает посадку более удачной.
I order the second time. At OT 84, OB 106 (RR 50) size XL. Very comfortable.
I order the second time, very comfortable, perfectly sit. Description exact. On the Russian 46 took L, at 48 - XL. Delivery fast, in Postamat near the house! To the store Thank you very much!
Reviews do not lie! Jeans are excellent. Bigger! On denim 28-29 size, I took M and perfectly! At a height of 172 cm, the length is a couple of cm above the bone, normally. The color is cool.
Really really comfortable size well
The pants are cool but I understood one thing or people are very good about themselves think or specially do bad things with sizes.
All as in the photo, excellent jeans
きょううけとりました! せつめいどおりのしょうひんです! ストレッチがありほんとにはきやすきデニムです! ありがとうございました^_^
parfait
On the parameters 98/95/108 jeans sat perfectly. In tight, you can walk)))
Thanks to the store, fast delivery to Ukraine 30 days the quality is good but on one leg there was a seam on the side.