We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jack, me draw as one of your girls hahaha. The necklace is very beautiful, really, very well made and realistic. Bought to start a collection based on Titanic. Like the bag with the inscription. Arrived very quickly.
это очень красиво!у меня нет слов!прекрасное ожерелье…
Received in 20 days, well packaged and with your Titanic velvet bag, very nice and well done, I look great, I show picture not face by mouth, very happy, I already have my husband drawing me, Buying it is very cool. Happy year.
God's jewelry! Bleached, shimmering. Wheezing headphones, melting speakers. On the neck of the heart, as in Titanic.))) Prompt delivery. Pouch for storage. Definitely advise!
Thank you to the store for fast delivery! The order was single. And came to Moscow post in 20 days! Track tracked! Pendant-Titanic, came in a beautiful blue velvet bag. It looks great, the heart of the ocean, Blue Sea! He's gonna kick my suit. The pendant is better than in the photo. Purchase is satisfied, Pendent Recommend seller .
This is absolutely beautiful, delivery was great faster than expected, the chain is sturdy enough to hold the heart gem which is good and the little bag it came with a just lovely very happy with this necklace. My daughter will love this.
It is a little small compared to the one in the movie but it is beautiful. Shipping was fast. It is accurate with the photo
el collar es hermoso viene con su funda para guardarlo, además llego en perfecto estado y en poco tiempo, me gusto
beautiful but came with rusted lock ...I can manage and it arrived pretty fast too
Everything matches. Beautiful. In my opinion, it can be seen that jewelry.
She took 147. 56 with a coupon came quickly pouch beautiful stone huge middle at the stone flat tight chain for such a stone kutsai disappointment took two jewelry in this store send Fast put five itself was not carefully thank the store in the store have coupons recommend shop
Incredibly beautiful pendant. Just gorgeous. I'm delighted!!!
Chic chain. The pendant is very beautiful.
Hermoso collar tardo 2 semanas en llegar gracias al vendedor
Cool jewelry came quickly
Very beautiful, looks quite neat, Thank you. It came fast enough.
Very begim good quality product
Thank you all liked done well well, quality, everything is as in the photo I'm pretty.
Very beautiful, I understand, that this is a fake for some similar brand (at the girlfriend saw the Italian takoge-there the stones are more and more large, the price is accordingly too))) but it also looks very elegant and all attention will attract! You need to think about the ring or earrings for the kit) came for a month. Sent fast. I did not communicate with the store.
The lovely pendant the size 4,5cm high by 4,5cm wide fits the description is not small, the velvet sachet is of good quality.
Very nice necklace identical to the photo, I will recommend it.
Came packaged in great condition and as described, very good.
Ordered on sale 11.11. The goods came with a broken chain. Apparently, it was damaged on the way. The store immediately approved a refund. Thank you! I recommend the store and the goods. Pendant fire! Shimmering, looks awesome! It's a little unlucky for me, broke down during transportation. The chain is very light, all stones are in place. Blue stone glitters no worse than the heart of the ocean in Titanic))) take it, do not think. Beauty is unreal!
Really pretty. Looks beautiful in real life. It was delivered pretty fast too. Definitely worth it!
Arrived in 1 month to quebec canada. So beautiful! Exactly as shown. Very reflective