We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good material ! Thick gloves, but choose the L size if you have bigger hands. I have chosen M size because my hand is small. The glove fitted perfect in my case, but I see customers commenting bad stuff about size. Anyway, I am very happy with the purchase. I recommend !
Perfect.
All OK
Compliant. Arrived very quickly. 200 commanded. I'll renew. Thank you
idealne
Received the 02/06 corresponds to the description Arrival by post
Arrived safely. As described. Satisfied customer.
I love them! I Also got the true size
They arrived after 2 months . Packaging is awful .
Came in a plastic bag ( should be in some sealed container- that is a minus). The overall quality seems good. They are thick and not easy to tear or cut. Good for protection.
ok!!!!!
Nice gloves. Not quite guessed with the size, but better than more than less! The parcel went less than a month. The order is satisfied. Thank you to the store and prosperity to the store!
Good dense gloves, and fit in size, odorless. Quality product, I recommend
The cuter packing can't be for the price so high they have, they could come in box. They are fine but soft to the touch. They can't be used many times.
Fast shipping, good color and good fit
Well received but not in black I had them in blue
PERFECTO
Delivery very fast, bulk in disposable gloves grid. Possibly I the attached to size. M is in rzeczywistosci S. Really are small. So how someone plans to buy M it take L.
Gloves made of thick rubber. Porządne. Look for strong
All OK, thanks to the store!
Size a little small. I recommend this store
Excellent!