We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Very top.
Really romantic Candlestick. Recommend it. Thank the store.
Fast delivery, everything is fine
хороший подсвечник!
Stunning candle holders! I'm totally delighted. Thank you so much! To Moscow delivery in 2 weeks.
Very beautiful candle holders, took two for 600, perfect! Delivery fast in Pyaterochka
יפה מאד והתיאור מדויק.
Very nice, exactly as the pictures.
Class!
perfect! Arrived very quickly. Thanks
Not as neatly made, as in the photo, but looks good
love it! it came super protected so very happy!
Packed very cool. With a navel, in bags. Everything came whole! The candlestick looks sooo cool.
Everything corresponds to the description and even more beautiful! The figurine is big, very nice and beautiful! The packing is very powerful in a box and a film packs-look at my photo. Everything was fine. Delivery is fast, despite the fact that soon the new year. Came 31.12. It is very nice! Thank you store! I recommend it to everyone!
Well packed and nice decor
Very veryBeautiful .
Good evening, thanks for the Yu delivery, the quality is excellent.
Он прекрасен , упаковка на высшем уровне, доставка 21 день до МО
muito bonito , entrega perfeita
Класний підсвічник, доставка в Україну меньше ніж за 20 днів.Є невеликий брак,не акуратно приварені деталі,але він не помітний
Klaaass!!! Super!))) how alive! I will collect all the tribe slowly! I really like it. And it can be seen that it is made with a soul and packed with love. From the foam board a real house. The parcel came quickly and whole without damage. Many thanks to the store for the work!
Очень симпатичный предметик! Отлично вписался в интерьер. Запакован был отлично, без шансов повредиться.
Autumn is good, quality packing!!!
Very decent things for the Interior!! I'm happy with their purchase. Packed were in пенопластовые boxes, came in good condition!! Photo corresponds to reality!! I will order also other options!!
Super Women, super store!) I highly recommend