We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is what we can do well, if it is in another language, we always have more difficulties
Ordered 8.04-came to Rostov-on-Don 22.05. The fabric is very thin, krivovato is sewn. The size is rather on the child. An unpleasant smell is present. In general, the declared price is not worth it. I got for 32,62r so I'll go for a couple of times to dress (if the first time the headphones will not be affected, they are too thin.)
Puikus aptarnavimas. Puiki preke. Siulai siustis!
Okay, it's not the best quality yet, but for the price you have it's not bad.
All the mass buildings! The quality of the mask is excellent! packaging firm! it breathes easily, it is washed simply! I recommend the store!
ca. 1 week shipping, good quality, thank you
Thanks for the speedy delivery.
Cool, stylish mask. Can be worn for fan or for protection from wind, but not from infectious diseases such as coronovirus (this requires a special respirator with filters). The goods are delivered quickly. The mask is very pleasant and high-quality
Thank you very much request received extraordinary store
Package received well packed, mask individual packing, product quality is good. Thank you store.
Not perfect...
3.04- 15.05 received. Thank you at least reached the Corolla. Thin.
So quick than I expected
Ok
Got even more ordered
Very long delivery! And the quality of the mask is just bad.
OK
Köszönöm
The mask is really super soft. Delivery to Switzerland just over a month. Recommend
Free all quick saw the period we are going through. All ok, subject to product description. Very light and breathable. It is recommended to use a filter protection inside.
Everything is super
Excellent mask, sits norms, there is no smell, I recommend the store!!!!!
Excellent mask, rustle stretches, synthetic material
Fantastic element for these difficult days, and the excellent store
Thanks you ar good store