We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Todaybestbuy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
hello there I likes the bags keep it up and keep bringing other bags.
Highly recommended ♥️
Order went. A month. Handbag small just for my 7 year old granddaughter .. Thank you store,...
quality is really good design as same as shown, I'm satisfied ✨ while delivery take months but finally it received.
The purse is so cute! Small and very delicate jut enough for a phone, a small wallet and a lipstick but it is enough when you are going to an event. The color is light pink, as the photo. The order vas delivered quick in about 10 days in a "combine delivery" package. I am very satisfied about this nice shoulder bag.
The bag is a way small bag…wasnt what I thought
very small and not quality leather Not for a matured lady, just looks a little pretty on the outside. It won't last
Nice bag
this bag is very small but it is cute, fast shipping
Very small but beautiful bag
The bag is a bit thin but the rest is perfect. Im very satisfied and it is a good match with evening dresses.
Very good article satisfied thank you
It is not the best quality in the world but for the price we can make an exception for the quality otherwise very nice arrival in this lot but I'm not so disappointed that that
He really gorgeous like picture completely
The bag is fine but extremely smaller than I expected. I got the bag much more than I expected.
you delivered it before your estimated date. thanks for that. it's conditions also good. good product. thank you for your service.
Item is very good.as photos. fast shipping. but small. i'm satisfied.
Super fast delivery. Handbag is so cute, i love it.
Nice.
Simple et sympa
fast delivery
very good store.recommended.
Received with good condition
wonderful
Poor quality bag